Gentle reminders:

• 1.The flight information credential is currently applicable only to flights operated by Juneyao Airlines.

• 2.The function to download such flight information as flights that are cancelled or delayed for 15 minutes or more within three months before or after the current date us offered.

• 3.The credential is intended for use as proof of flight information only and not as the sole evidence of non-voluntary change/return of tickets by passengers.For non-voluntary change/return of tickets, a non-voluntary process should be processed upon the confirmation of unusual flight information with the Customer Service Center of Juneyao Airlines.Charges for voluntary change/return of tickets shall apply for any request to return seat/ticket before unusual flight information is released.

• 4.To assure of the accuracy of the query results, you are advised to print out the proof of delay two hours after the scheduled departure.

• 5.The Proof of Flight Cancellation/Delay bears a unique reference number which is verified in the Validation of Proof of Flight Delay/Cancellation module.

• 6.Please feel free to call our Customer Service Hotline 95520 if you have any queries.